Goods offered by merchants on Dittofix.com may be subject to delivery charges. The shipping charges are not constant and are determined by a variety of criteria such as the category of your item, the delivery destination, the gross weight of the product, and so on. This sum will be in addition to the product’s value.
When you place an order at Dittofix.com, you will be notified of the delivery charges. If you place your order over the phone, the agent will indicate the shipping rates. The delivery charge would appear in the checkout page if it was done via web browser or mobile.
We are committed to providing your purchase accurately, in excellent condition, and on schedule, as stated by our sales representative or on our website and mobile app. A few additional shipping-related points are listed below:
• Each item would only be delivered to a particular destination address specified at the time of purchase. You will need to place several numbers of orders if you want to ship things to different addresses.
• We make every effort to ensure that the merchant ships every item in your purchase within 4-5 business days after the purchase date. However, in rare situations, shipping the purchase might take a bit longer, up to 7-10 business days, because the item may need to be retrieved by the vendor.
• Orders are shipped on all weekdays (Monday to Saturday), except holidays.
• To ensure that your item arrives on time with good quality, merchants will just send orders using reputable courier companies.
• While the vendors make every effort to send all goods in your purchase together, product attributes and supply may prevent this.
• Before taking delivery of the products, if you believe the item is not in good shape or the covering is tampered with or destroyed, please reject delivery of the item and instantly log onto Submit Ticket. We will make every attempt to guarantee that a new delivery is made to you as soon as possible.
• You can check the progress of your order’s shipment on our site by going to the Trace Your Order area.
• Please note that all products will be shipped with a vendor’s invoice. If that would be not received unintentionally, you can log on to Submit Ticket and enter your purchase transaction id.
• The average time frame is 15 to 20 days.