At dittofix.com, products sold by only Dittofix on our platform may draw shipping charges. The shipping charges are not fixed and be contingent on numerous factors like nature / category of your product, which location shipped from, gross weight of the product, etc. This amount will be over and above the value of the product.
The shipping charges on your order will be informed before your order is being placed at dittofix.com. If you are placing your order through our call centre, the order taker will remark the shipping charges. If it’s via web or mobile, the shipping charge would imitate on the shopping cart / payment page.
We are stanch to delivering your order correctly, in good condition, and always on time promised by our customer care executive or on website or mobile. Below are few more shipping related points:
* Each order would be shipped only to a single destination address detailed at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.
*We make our best efforts to confirm that each item in your order is shipped within 4-5 working days of the order date. However in some cases, it may take longer, up to 7-10 working days, to ship the order as the product may have to be obtained by Dittofix where there is a dense demand.
*ship out orders on all week days (Monday to Saturday), excluding public holidays.
* To make sure that your order reaches you in the fastest time and in good condition, we will only make shipments over reputed courier agencies.
* While we attempt to ship all items in your order together, this may not always be likely due to product characteristics, or availability.
* If you consider that the product is not in good condition, or if the packaging is interfered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and immediately log onto Submit Ticket. We shall create our best efforts to ensure that a replacement delivery is prepared to you at the earliest.
* Please note all items will be dispatched with an invoice. In case, unconsciously, the same is not received, you may log on to Submit Ticket mentioning your order reference number.
Standard time line is 15 to 20 days.